Privacy Policy

INTRODUCTION

The CosmoProf Foundation is committed to data protection and the right to privacy.

This Privacy Policy, together with our Terms and Conditions of Use, sets out the basis on which any Personal Information (as defined herein) that we collect from you, or that you provide to us, will be used, stored and processed by us.

INFORMATION WE MAY COLLECT FROM YOU

When you visit our Website or our app (‘www.cosmoprof.co.za’), we may collect certain information that is not Personal Information, such as your Internet Protocol (‘IP’) address, operating system, browser type, and internet service provider. This type of information does not identify you personally.

When you register on our Website, we may also collect Personal Information that you provide to us. For the purposes of this Privacy Policy, ‘Personal Information’ means any information of a personal nature by which you can be identified as an individual, such as your name, postal address, e-mail address, telephone number (which will be displayed in the material you submit), home country, postal code, fax number, gender, age, and company name. In particular, we may collect and process the following information (which may include Personal Information) about you:

Information that you provide by filling in forms on the Website. This includes information provided at the time of your registering to use the Website, purchasing any Products or posting material;

Information that we may ask you for when you enter any competition or promotion featured on our Website or when you report a problem with our Website or our Products;

Information that relates to records of correspondence between us;

Information from surveys that you choose to complete for us that we use for research purposes;

Details of transactions you carry out through our Website and of the fulfilment of any contract you enter into with us; and

Details of your visits to our Website (including traffic data, location data, and weblog and other communication data, whether they be required for our own billing purposes or otherwise) and the resources that you access.

We may also collect information (which may include Personal Information) that our users provide, such as new or deleted postings, new or deleted comments, keyword searches, scam reports and new contact sellers.

We use a third-party credit-card-processing company for purchases, and other third-party companies to monitor Website traffic, which may, in some instances, store your information (including the Personal Information you submit to such third parties).

By using this Website and/or purchasing any Products, you consent to our collection, storage and use of the Personal Information you provide for any of the Products that we offer and you consent to our collection of any changes or updates that you may provide to any information you provided that has been collected by us.

STORAGE OF YOUR PERSONAL DATA

We will do our best to protect your Personal Information and we will use technology that will help us to do this. The transmission of information via the internet is not completely secure, however, and we cannot guarantee the security of the information you transmit to our Website. Transmission of your information to our Website is entirely at your own risk. Once we have received your information, we will use strict procedures and security features to try preventing unauthorised access.

COOKIES AND IP ADDRESSES

We may collect information about your computer (including your IP address, operation system and browser type) for system administration and to report aggregate information to our advertisers. This information is statistical data about your browsing actions and patterns only.

We may use Cookies to manage your sessions and to store preferences, tracking information, and language selection. Cookies may be used whether you register with us or not. Cookies are small text files transferred by a web served to your hard drive and thereafter stored on your computer. The types of information a Cookie collects include the date and time of your visits to the Website, your browsing history on the Website only, your preferences, and your username.

In some instances, our third-party service providers may use Cookies on the Website. We cannot control or access Cookies used by third party service providers. This Privacy Policy covers only Cookies used by us but not any Cookies used by third parties.

Cookies enable us to estimate the size and usage pattern of our Website’s audience; store information about your preferences, which allows us to customise the Website to your individual interests; speed up your searches; and recognise you when you return to the Website.

You have the ability to accept or decline the use of Cookies on your computer, whether or not you have registered on our Website. Typically, you can configure your browser not to accept Cookies. However, declining the use of Cookies may limit your access to certain features of the Website. For example, you may have difficulty logging in or using certain interactive features of the Website.

THIRD PARTIES

The Website may occasionally contain links to Third-Party Websites. If you click on the links to Third-Party Websites, you leave our Website. We are not responsible for the content of Third-Party Websites or for the security of your Personal Information when you use them. Third-party service providers and Third-Party Websites may have their own privacy policies governing the storage and retention of Personal Information. They may also collect information that is not Personal Information, such as your IP address browser specification or operating system.

This Privacy Policy does not govern Personal Information provided to, stored on, or used by third-party providers or Third Party Websites. We recommend that when you enter a Third-Party Website you review its Privacy Policy as it relates to how that Website collects, processes, stores and protects your Personal Information.

We use third-party advertising companies to serve advertisements when you visit our Website. These companies may use information (not Personal Information) about your visits to our Website and to Third Party Websites in order to provide you with advertisements for goods and services of interest to you.

HOW YOUR INFORMATION IS USED AND DISCLOSED

We may use the information (including Personal Information) we hold about you in the following ways:

to ensure that content from our Website is presented in the most effective manner for you and for your computer; in aggregate and de-identified form, for internal business purposes such as generating statistics and developing our strategic marketing plans;  to provide you with information, products or services that you request from us or which you feel may interest you, when you have consented to be contacted for such purposes; to allow you to participate in interactive features of our Website when you choose to do so; to carry out any contracts that may form between us; to respond to any queries you make; and to notify you about changes to our Products.

We may use information provided by you to: to enforce our Online Contract, monitor user activity such as keyword searches or new postings, and more effectively manage traffic on our Website; to provide customer services and create and manage user accounts; and to assist you with technical difficulties.

Also, we may share with third-party service providers certain information, such as your browser capabilities or operating system, that we have collected in order to better understand which advertisements and services may interest you.

We may block users located in certain countries from using our Website. We may retain certain Personal Information for as long as is required to fulfil our business objective, even after your account is terminated.

PROTECTING YOUR PERSONAL INFORMATION

You are a valued customer and we recognise that protecting your privacy is important to you. For this reason, we are committed to protecting the Personal Information you provide us with. We do not directly process any payments and do not store your credit card information. Secured Socket Layer (‘SSL’) technology is used for processing payment transactions with third-party service provider partners such as www.payfast.co.za.

While we strive to use commercially acceptable means to protect the Personal Information you provide, we cannot guarantee its security. Therefore, you acknowledge and agree that we assume no liability regarding the theft, loss, alteration or misuse of personal or other information or content, including, without limitation, such information as has been provided to third parties or other users, or regarding the failure of a third party to abide by the agreement between us and such third party.

You agree that you are responsible for maintaining the confidentiality of your user-name and password and all uses of your account, whether or not you have authorised such use.

To the fullest extent possible in law we will not be liable for any unauthorised access to or use of your data or Personal Information.

DISCLOSURES

On rare occasions, we may be required to disclose your Personal Information because of legal or regulatory requirements. In such instances, we reserve the right to disclose your Personal Information as required in order to comply with our legal obligations including complying with court orders, warrants, subpoenas, service-of-process requirements or discovery requests.

We may also disclose information about our users to law enforcement offices or others, in the good-faith believe that such disclosure is reasonably necessary to enforce our Terms Conditions of Use (click here) or this Privacy Policy or respond to legal claims that any content violates the rights of third parties, or to protect our intellectual property rights or our personal safety or the personal safety of our users or the general public.

We will notify you of any transaction in which substantially all of our assets are sold to or merged into another company, including assets which contain your Personal Information. The acquiring company will be given access to your Personal Information without your consent.

NOTIFICATION OF CHANGES

We reserve the right to change this Privacy Policy from time to time and in our sole discretion. Amendments will be available on the website.